Where are you located, and what areas do you serve?
We're at 103 S. 12th Street in Council Bluffs, Iowa, just across the river from Omaha. We serve customers from Council Bluffs, Omaha, Crescent, Glenwood, Treynor, Underwood, Neola, Oakland, and the surrounding area.

Should you book ahead before stopping in?
Yes, appointments are required, and we don't take walk-ins. Scheduling ahead lets us give your vehicle our full attention and get it back to you as quickly as possible. Call us at (712) 256-9688 or use our online scheduling page.

When are you open, and do you offer after-hours help?
We're open Monday through Friday, 8 a.m. to 5 p.m. If you can't make it during business hours, use the key drop in the front door of our office and we'll get started the next business day.

Can I have my vehicle towed in after hours?
Yes. Your vehicle can be towed to our lot after hours. Leave your keys in the key drop in the front door of our office, then give us a call the next business day and we'll take it from there.

What should I do if my check engine light comes on?
Schedule a diagnostic appointment as soon as you can. A steady light usually means something needs attention soon. A flashing light can mean a serious problem, so limit driving and call us at (712) 256-9688. We use professional diagnostic equipment to find the actual cause instead of guessing.

Will you contact me before doing any repairs?
Yes. We always call or text you before repairing your vehicle, unless you've approved the work in advance. You'll know what we found and what it will cost before any work begins.

How often should I get my oil changed?
We recommend oil changes anywhere from every 3,000 miles up to 8,000 miles for some diesel engines. The right interval depends on your vehicle, the type of oil, and how you drive. Ask us and we'll recommend the right schedule for your vehicle.

What warranty comes with your repairs?
Our repairs are backed by a 12-month/12,000-mile warranty. If a covered repair has a problem within that time, bring it back and we'll make it right.

Can I bring my own parts?
No, we don't install customer-supplied parts. We use quality parts we source ourselves so we can stand behind every repair with our 12-month/12,000-mile warranty.

What forms of payment do you accept?
We accept cash and all major credit and debit cards. We also offer financing through the Synchrony Car Care credit card, NAPA EasyPay, and Snap Finance.

Do you offer financing or payment options?
Yes. We offer several financing options to help with unexpected repairs. These include the Synchrony Car Care credit card, with promotional financing on qualifying purchases, NAPA EasyPay, and Snap Finance. Visit our financing page or ask us for details.

Do you service business fleets?
Yes. We offer fleet maintenance and repair for local businesses in the Council Bluffs and Omaha area to help keep your vehicles on the road and minimize downtime.